IT Services - Compio
0207 1833933 - London
01753 208822 - Slough
01628 201111 - Maidenhead
01296 343434 - Aylesbury
01424 401111 - Battle
5 things to consider when creating a DR plan
When business think about Disaster recovery they often consider it via physical disasters causing fires & floods but is can also occur via hardware failure, software corruption, virus, malware, ramsomware or hacker attack and even accidental or deliberate data deletion.
They all have the same effect on stopping you from trading!
Could your business survive a serious data loss?
Disaster Recovery / Business continuity
In 2013 we contacted local businesses to offer an IT review, one of the businesses owners who took us up on it, was becoming increasingly concerned with the unreliable IT systems and service. He was experiencing numerous outages and lots of reoccurring issues. As he was on a pay as you go support contract with a smaller IT company, he was also worried that it wasn't in the interest of his IT chap to get to the root cause of the problems he was experiencing.
During the initial review we found that the main server was not performing well, and was running "in the red". The servers themselves didn't have the correct security patches and there were misconfigurations on the systems causing significant performance issues. We felt that the systems had not had the required attention and were in great need of some TLC.
Upon looking into the Backup & Disaster Recovery situation we found that the backup job had not been run successfully for over 3 months. We raised our concerns with the owner that a complete system recovery would not be possible based on how the backups were configured and scheduled. His data as with most businesses was critical to him and any more then a few days loss would be devastating.
The customer made the decision there and then to move to Compio on our contracted Complete IT service, we quickly resolved the backup issue (the same day) and then over the next few months worked on bringing all the systems back into a full working and healthy state.
Needless to say the client is delighted with his service and the reports showing how his systems are performing with the successful backups being reported. His staff are also much happier now and no longer moan about the unreliable systems, loss of work and they can now directly contact a friendly and responsive support team as all the costs are included.